Job Purpose
The Training Manager’s prime responsibility will be to ensure that all store members are provided with core skills training in accordance with brand standards .In addition they will design, develop, and implement training and development programs to enhance the skills of staff across all levels of the team and ensure that the organization’s human capital development plans are in conjunction with business and succession planning needs.
Duties and Responsibilities
- To be the custodian of training for the brand within delivering exceptional standards of quality, service and product training to our employees
- Develop leadership and management courses for the Store Managers, as well as enabling them to deliver enhanced line staff training to support the growth expectations of the business
- Manage the Training Budgets
- Appraise and measure training activities to ensure business performance is positively impacted
- Oversee employee induction and orientation for all new recruits