Job Purpose
Social Media Marketing Manager that will be responsible for managing and executing all social media marketing initiatives carried out
Duties and Responsibilities
- Development of an overall Social Media Marketing Plan and Strategy
- Group brand as well as the brands under the conglomerate
- Development, management and execution of Social Media tools that shall be implemented such as daily observation of the communication taking place within the Social Media Platforms as well as its main competitors
- In collaboration with customer service associate, ensure the timely, mature and constructive response and action taken on all customer complaints swiftly
- Seek new and improved methods to engage with current and future customers through the monitoring of global and regional market trends in web interaction