Job Purpose
To manage the supervision and control the catering, food service, hospitality and vending services
Duties and Responsibilities
- To ensure that the service of all meals is to the standard laid down by the Company and meets the Client’s specification
- To obtain supplies and purchases from Company appointed suppliers
- To ensure that the control of raw materials and portions are to the Company’s standards as applicable
- To assist, where necessary, with the production and service of the food offer
- To ensure that methods of food preparation, production and presentation comply with standards and Client specification
- To complete and maintain all legislative paper work as required by law
- To maintain the Company standard of hygiene and safety and take any action as is necessary
- To develop and update cleaning schedules as and when necessary
- To take all necessary steps to ensure the security of the kitchen, stores, and monies and any other area
- To ensure that all areas under your control are left clean and tidy at all times and that all equipment is switched off at the end of each shift
- To maintain satisfactory relationships at all appropriate levels of the Client organisation
- To attend to all customer complaints and compliments within the guidelines and timeframes as laid down by the client
- To ensure the Company’s accountancy documentation and administration procedures are carried out to the approved standard and that the necessary weekly returns are completed accurately and sent to the appropriate office by the appointed time
- To conduct regular security checks
- To ensure that all deliveries are received and recorded as per company requirements
- To ensure all new staff are inducted according to Company Policy and job training completed and documented as required
- To control and discipline staff according to the needs of the establishment, within the procedure laid down by the company
- To maintain training records for staff, ensuring that individual needs are recognised and met through either on or off job training
- To attend and take all necessary action, statutory or otherwise in the event of accident, fire, theft, lost property, damage, unfit food or other irregularities
- To attend meetings, conferences and training courses as requested
- To attend to any other reasonable request made by management