Job Purpose
To support the Regional Sales Director in the completion and management of the tender process, ensuring our strategy to win the business is clearly articulated in a professional manner. Working with a wide ranging mix of personnel to deliver on this activity.
Duties and Responsibilities
- To deliver high standards of work through supporting others to complete tender questions
- To help in the achievement of the sales target through quality submissions which improve our conversion ratio from submission to success
- Ensure all documents are free from errors and professionally represent
- To develop an effective library of information and liaise with other departments to keep this updated
- To write and develop content for tender responses which are bespoke to the target
- To work with the bid team to create marketing activity to fit within guidelines e.g. invites for events and case studies
- Coach other team members to improve our overall achievement including the Bid Writer
- Sets and achieves tender deadlines by managing others effectively
- Ensure all stakeholders receive regular feedback and advance notice of upcoming activity
- Ensure you are known so new information is sent to you without having to ask
- Contributes to documents by questioning others against the client objectives
- Edit all content received to ensure meets standards and is bespoke to each prospects requirements
- Be up to date with our prospects and competition to ensure responses are bespoke and deliver our strategy clearly
- Deliver on time bespoke documents, editing all content received from the business
- Applies appropriate solutions to client needs or culture
- Actively looks at ways to over deliver for our clients
- Understands the difference between customers and clients
- Keeps up to date with group business ventures and services, competitors, relationships with customers, clients and suppliers, market evolution
- Helps identify additional opportunity by getting to know client requirements
- To liaise with and network with key personnel and external clients to ensure a seamless approach to Bid Management
- Provide technical support, ensure the layout of the documents is correct and to a high standard
- Builds relationships with colleagues to call upon if required to achieve a deadline
- Achieve deadlines by motivating others to send content for tenders
- Targets and develops a network of influential internal and external contacts
- Works with colleagues to fully understand our target clients and what they are looking for
- Adapt style for different team members to maximise their output
- To manage effectively the internal bid process for the region and control and support completion of all tenders that are sent out
- Setting all deadlines for information to be received and managing these deadlines
- To prepare presentations in a number of formats, liaising with agencies to design templates etc
- Know at all times where we are against deadlines and communicate accordingly
- Sets challenging but attainable goals for self and others and clearly communicates deadlines
- Uses a variety of styles to persuade or negotiate appropriately
- Minimises the impact of change on a tender process by building in contingencies
- Checks with individuals to ensure clarity about what is expected of them
- Actively controls the course of the interaction to achieve the desired result
- To actively promote your own development to ensure ongoing sales success
- Ensure the requirements of the Business Conduct Policy are fulfilled at all times
- Ensure that promises made by the team or any member of the wider team are kept and commitments are honored in an honest and responsible way
- Ensure all team members behave in a professional manner at all times by adopting and following the Business Conduct Policy
- Demonstrate an open mind by listening to people with different opinions
- Promote a professional image at all times